We collect both personal and non-personal information through our website and mobile app, including:

• Name, email address, phone number

• Login credentials (for members)

• Billing and payment details

• Class and booking history

• Membership and package information

• IP address, device type, operating system, browser type

• Usage data (e.g. screens viewed, session duration, actions taken)

• Location data (if granted permission on mobile device)

We collect information through:

• Account creation on the mobile app or website

• Class bookings or event registrations

• Payment and checkout forms

• Contact forms and email communications

• Newsletter signups and promotional opt-ins

• In-app activity and navigation

• Automatically through cookies, mobile identifiers, and analytics tools

We collect personal information in order to:

• Provide, manage, and improve our services

• Process bookings and payments securely

• Track your fitness progress and class history

• Personalize your in-app experience

• Send class reminders, event notifications, and promotional messages

• Respond to inquiries or support requests

• Meet legal and regulatory obligations

Your data is securely stored through third-party platforms including:

• Wix (for website infrastructure and contact forms)

• App development partners and app platforms (Apple & Google)

• Payment processors (e.g., Stripe or others, where applicable)

• Analytics tools (e.g., Google Analytics, Firebase, or similar)
   

We share information only with trusted third parties necessary to deliver our services. We do not sell your personal data.

Information may be disclosed to comply with legal requirements or protect our legal rights.

We may contact you via:

• Email

• Push notifications (through the app)

• Text message (where applicable and with consent)

• In-app messages or announcements​

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These communications may include class reminders, account updates, promotions, and event invitations. You may opt out at any time by adjusting your app or email preferences.

We use cookies and mobile tracking tools to:

• Analyze behavior on our website and app

• Track app performance and identify bugs

• Provide personalized content

• Support marketing and advertising efforts

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Third-party services, such as Google Analytics, Firebase, and others, may set their own cookies or tracking scripts. These services are governed by their own privacy policies.

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You can control cookie usage via your browser settings and adjust tracking permissions in your mobile device settings.

You may withdraw consent or request access, correction, or deletion of your data by contacting us. You also have the right to:

• Opt out of marketing communications

• Request a copy of the data we hold about you

• Ask us to delete your account and related personal information
   

To take action, email us at info@petite-pilates.com or use our contact form.

We may update this policy occasionally to reflect changes in technology, services, or regulations. All updates will be posted to this page with a revised date. Your continued use of the website and mobile app constitutes acceptance of any changes.

Have questions about how your data is handled?
 

Petite Pilates
Website: www.petite-pilates.com
Contact Form: www.petite-pilates.com/contact
Email: info@petite-pilates.com