Cancellation Policy

The 5-Pack Health & Wellness Coaching package includes five (5) private coaching sessions designed to support clients in creating sustainable lifestyle and behavior change aligned with their personal wellness goals. Sessions may be conducted virtually or in person, depending on availability and mutual agreement. Coaching is collaborative, client-centered, and focused on education, accountability, goal exploration, and supportive behavior change strategies. Package payment is required in full prior to the first session unless otherwise agreed upon in writing. Packages are non-refundable and non-transferable once purchased. The 5-pack must be used within three (3) months of the purchase date unless an extension is approved in advance. Unused sessions expire after this period. A minimum of 24 hours’ notice is required to cancel or reschedule a session. Sessions canceled with less than 24 hours’ notice, missed appointments, or no-shows may be deducted from the package. Health & Wellness Coaching is not medical care, mental health counseling, nutrition therapy, physical therapy, or personal training. Coaching services do not diagnose, treat, prescribe, or cure medical or psychological conditions. Clients are encouraged to maintain relationships with qualified healthcare providers and seek medical guidance before making significant changes to nutrition, exercise, supplements, medications, or lifestyle habits. The coach agrees to maintain client confidentiality to the fullest extent permitted by law. Information shared during sessions will not be disclosed without client permission except where required by law or where there is concern for safety or harm. By purchasing this package, the client acknowledges responsibility for their own decisions, actions, and results throughout the coaching process and understands that outcomes vary based on individual participation and commitment. Petite Pilates and/or The Small Shift Method reserves the right to update policies, pricing, scheduling, or package terms at any time.

Contact Details

• 119 Samson Rock Drive, Madison, CT, USA

  +18602357173

  Info@petite-pilates.com